Know Your Right To Choose Your Repairer
It has been agreed with The Office of Fair Trading and the British Board of Motor Insurers that as a motor vehicle policy holder you have the right to choose the repairer you wish to carry out the repairs on your vehicle regardless of the insurance company’s advice. You are not obliged to use only their approved repairer.
Insurance Companies Will Direct You To Their Cheapest Option
Insurance companies direct their policyholders vehicles into their ‘approved’ repairers who are not necessarily approved by the manufacturer. This enables your insurer to keep costs down as they have agreed discounted rates with their network of repairers and whilst the majority of accident repair specialists like us are professional companies, there are still many bodyshops who will repair your vehicle as cheaply as possible not taking your quality expectations, your safety or any sort of customer service into account. They will use non-genuine parts and will invalidate your warranty.
Choose A Bodyshop That Meets Your Standards Of Safety and Quality
Your insurer may also request that you get two estimates completed before they proceed again this is not the case. It is your vehicle and your right to have the vehicle repaired at a repairer of your choice.
Dedicated to Excellence
As a manufacturer approved repairer, we invest heavily in training our staff to the required standards, purchase the correct tooling and equipment necessary to repair your vehicle back to its original condition. We are audited on an annual basis by the manufacturers to ensure that we comply with their operating standards.
We simply do not compromise when it comes to quality.
Porsche Cayenne Customer
Thanks for all your help with making this as painless as it has been for us!
- Chloe Halling
Tesla Owner
Morning Lee, just wanted to drop you a note to say a big thank you on behalf
of myself & Sandra for the excellent service & superb job you have done on
our Tesla Model S. I would particularly like to thank you for having the car ready and in
immaculate condition ready for our return from holiday & the kindness from
yourself in picking us up from the airport. I would have no hesitation in recommending
Lloyds Autobody.
- David & Sandra Thompson
Range Rover Customer
Hi Lee, Just to thank you and your team so much for the brilliant service again.
You do go the extra mile and it is very much appreciated! Many thanks for all your help.
- Shirley Henshall
Bentley GT Customer
Hi Lee, Just wanted to drop you a quick line to say thanks for
the excellent work on my car and sorting out the rental car in the interim.
Great service all round. Really appreciate your help.
- Mike McGarth
AMG SLS Customer
Hi Lee - just a quick note to say a big thank you for sorting out
the damaged SLS roadster. By taking over the co-ordination of the works and various
pick ups / deliveries etc you made the whole experience much less stressful. I collected
the car last week from Jay at Miglior and it looked absolutely amazing. Thanks again
for a first class service.
- Roger Marsden
Bentley GT Customer
Dear Lee, Just a quick note to say I am delighted with the repair
you and the Lloyds team have carried out on my car. The service from end-to-end
has been outstanding and I really appreciate the communication and update throughout.
When I collected the car it looked like it was fresh off the assembly line…….the
paint, body work and attention to detail is simply awesome. Thank you so much and please
cascade my thanks to the individuals who did such a great job.
- Mark Dougill
Tesla Customer
Hi Lee, Further to my recent repair, having recently got
the car back I thought to drop you a line and say how happy I am with the
repair Lloyds Autobody carried out. The repair and paintwork excellent,
and the car came back to me pristinely clean, once again thank you for
your efforts and attention throughout the process.
- Michael Meredith
Audi S Customer
Hi Lee, just thought I'd drop you a line to say a big thank
you for repairing my Audi after it was involved in a crash recently. I was
highly impressed by the efficient, courteous manner of both yourself and the
staff at Lloyds and the work that was carried out on the car was both
thorough and to a very high standard, resulting in my car being returned to
concours standards. It's not often that expectations are exceeded in this day
and age, but I'm glad to say that in this case they were!
- Dave Rofe
Range Rover Customer
Thanks for your time this morning it has meant a
lot the after support you have offered has been great. The sealed
unit is being replaced tomorrow at 8am under warranty.
- Jackie Bird
