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It has been agreed with The Office of Fair Trading and the British Board of Motor Insurers that as a motor vehicle policy holder you have the right to choose the repairer you wish to carry out the repairs on your vehicle regardless of the insurance company’s advice. You are not obliged to use only their approved repairer.
Insurance companies direct their policyholders’ vehicles into their ‘approved’ repairers who are not necessarily approved by the manufacturer. This enables your insurer to keep costs down as they have agreed discounted rates with their network of repairers. Whilst the majority of accident repair specialists like us are professional companies, there are still many bodyshops who will repair your vehicle as cheaply as possible not taking your quality expectations, your safety or any sort of customer service into account. They will use non-genuine parts and will invalidate your warranty.
Your insurer may also request that you get two estimates completed before they proceed, again this is not the case. It is your vehicle and your right to have the vehicle repaired at a repairer of your choice.
At Lloyds Autobody we continually set new standards of quality control and customer care, by ensuring our accident repair service exceeds all expectations and providing a fully guaranteed, quality repair to manufacturer’s standards.
We have been established for over 30 years and have a reputation for outstanding service.
In addition to the premier motor brands we service and our connections to local dealerships, we have long-standing relationships with a host of leading insurers and vehicle management companies.
Dedicated to Excellence
As a manufacturer approved repairer, we are continually investing in our team to the required levels set by them. The investment does not stop there as specialist tools and repair methods are required to return your vehicle back to its pre-accident condition.
We are audited on an annual basis by the manufacturers to ensure that we comply with their operating standards. We simply do not compromise when it comes to quality.
Each manufacturer represented by Lloyds Autobody has a designated and exclusive online technical system. This system is restricted to authorised users only and we have access to online technical data with each system providing the latest information for every vehicle. This ensures the integrity of the repair and that we also comply with the manufacturer’s repair methods at all times.
Industry Trained Estimators
All of our estimators are Audatex trained and certified in the use of the estimating system as designated by the manufacturers and insurance companies. These are in place to ensure that only manufacturer agreed repair methods, parts and repair times are used. It is because of this that Lloyds Autobody has a reputation of consistency and providing our customers with accurate repair estimates, with a repair process of which you can stay up to date with from start to finish.
Manufacturer Trained Technicians
At Lloyds Autobody all our employees are trained on a regular basis, from administration to technicians. This is so we comply and are up-to-date with the latest requirements and techniques of each manufacturer. We particularly focus on making sure our repair methods, vehicle build and technicalities are all in line with manufacturer standards.
We pride ourselves on a thorough service set to the highest possible standard and you can be rest assured your car will be in the safest possible hands. Take a look at the diverse range of luxury car manufacturers Lloyds are approved to repair.
Lloyds Autobody Commitment to Care
Unfortunately, the nature of driving means there is always the risk of an accident. Whether it’s a minor bump in a car park or a more serious accident, you need to know that your vehicle will be repaired to exact manufacturer standards – and that you will be taken care of until you can get back behind the wheel.
Lloyds Autobody is one of the UK’s leading bodyshops. If you are unlucky enough to be caught up in an accident, we are there to help. With branches based both in Liverpool and Manchester serving the entire UK, we can help you back on the road following a road traffic accident. Our replacement car and legal aftercare services help to take the stress out of the process.
Our phone lines are open 24/7, 365 days a year so please contact us if you have an enquiry. One call to Lloyds Autobody Accident Aftercare and we will take all the hassle and inconvenience away by dealing with your claim on your behalf! Call our specialists today on 0161 437 9911 (Manchester), 0151 933 3686 (Liverpool) or enter your details and contact us online.
Lloyds Autobody carry out a wide range of car body repair services, matching the high standards of leading manufacturers. We take into account the unique specifications of each model, as well as the official materials, parts. We use only industry recognised processes to complete each repair.View Our Services